Drain Time Plumbing
Review Summary
Drain Time Plumbing receives consistently positive reviews. Customers praise their:
- Promptness and Reliability: They are often on-time and provide same-day service.
- Professionalism and Courtesy: Technicians are friendly, explain issues clearly, and provide excellent customer service.
- Expertise and Skill: They effectively resolve various plumbing issues, including clogs, leaks, sewer line problems, and water heater replacements.
- Problem-Solving: They offer cost-effective solutions and go the extra mile, even connecting customers with specialists when needed.
- Efficiency and Thoroughness: Work is completed with precision and care.
- Responsiveness: They are responsive to customer needs and provide quick solutions.

Reviews
View All on Google4.9
(316 reviews)
Ken Collette
I had an unexpected plumbing emergency when I accidentally drilled into a water pipe while installing curtains. Mark, the owner of Drain Time, came out right away and quickly assessed that the repair required a fire sprinkler specialist. Even though it wasn’t a job for his company, he took the time to help me locate the fire sprinkler shut-off valve (unfortunately not available in newer builds) and then connected me with a trusted specialist who could fix the issue the same day. His professionalism, honesty, and willingness to help were truly appreciated. I’ll definitely be calling Mark and Drain Time for any future plumbing needs! Highly recommend.
Kepler Management LLC
December 5, 2024
We had Ray came in for the leaking inspection on top of clogging. I don’t know how he did it but he was able to unclog the pipe that nobody else can! It was quick and neat! And because the clogging was resolved, the pipe stop leaking saving us thousands of dollars! Greatly appreciate his professionalism in assisting in resolving in my problems! Travis was hired 2 days ago to resolve a clogging issue. He was punctual and patiently explaining to me the diagnosis. He was able to effectively remove hairs from the drain. We later discovered a bigger issue, and he offered a cost-effective alternative before putting us up with expensive treatments. He and Mark are coming tomorrow again, and I hope they continue to provide excellent services!
Mark McEwen
December 10, 2024
We experienced an issue where our main sewer line was backing up into our showers and toilets. I called other places, and they informed me that they couldn’t take a look until sometime the following week. I called Drain Time plumbing, and they showed up that day, evaluated the problem and fixed the problem. For my particular issue, the clean out had to be replaced with a more modern drainage solution. The inspection was today and everything was perfect. Everyone from Drain Time plumbing was professional and courteous. The installer, Kevin, was absolutely awesome. Thank you for fixing this problem so quickly for my household!
Hai Truong
Drain time arrived the same day. I received a quote for replacing my tankless water heater and decided on replacement after a day with no pressure to buy. The replacement was done the same day as my decision to replace. Daniel was awesome and a pleasure to talk to and understood my financial situation to find the best solution. Service is top notch.
G Lewis
I had an absolutely fantastic experience with Drain Time Plumbing! From the moment I reached out to schedule the service, their team was professional, responsive, and courteous. They truly live up to their motto, ‘On time, every time,’ which is a rare quality in this industry. They arrived exactly when they said they would, and their efficiency was unmatched. The technicians were not only highly skilled but also very friendly and approachable, taking the time to explain what needed to be done and answering all my questions. It’s clear they take pride in their work, as everything was completed with precision and care. What impressed me most was their attention to detail and the genuine effort to ensure I was completely satisfied before they left. Their exceptional customer service, combined with their expertise, sets them apart from other companies I’ve worked with in the past. I would not hesitate to recommend Drain Time Plumbing to anyone in need of reliable and professional plumbing services. They’ve earned my trust, and I will definitely be calling them again for any future needs. A huge thank you to the entire team for making this such a positive experience!
Julie
I've used Drain Time Plumbing multiple times for both rain drain clean-outs and bathroom repairs, and I've been extremely happy with their service every time! Their team is professional, efficient, and reliable. They always go above and beyond to ensure the job is done right. I highly recommend them to anyone in need of quality plumbing services. Thanks again for the excellent work!
Jessica Arnold
November 20, 2024
We called Drain Time Plumbing about our toilet making funny sounds. Drain Time can and inspected and provided options to resolve it. We also asked for a quote for installing new bathroom sink faucets and was provided a reasonable quote with same day service. I highly recommend them for your plumbing needs.
Regina-Gidelyn Macias
I highly recommend Drain Time Plumbing for anyone in need of efficient and reliable plumbing services! I had a backed-up pipe in my guest house that needed immediate attention, and after reaching out to several companies that couldn't come for weeks, Drain Time came to the rescue the very next day. Their technicians were incredibly friendly, professional, and knowledgeable. They answered all my questions, walked me through their process, and resolved the issue quickly and efficiently. I’m so grateful for their prompt service and expertise. Drain Time Plumbing is now my go-to for any future plumbing needs. Thank you so much!